Privacy Policy

Who We Are

Reading + West Architects LLP (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Reading + West Architects LLP  registered office is at The Studio, Cambridge Road Kew TW9 3BS and we are a company registered in England and Wales under company number OC325718 Our designated Compliance Officer is Ian West who can be contacted at our registered address or on +44 (0) 20 8940 0700

Information That We Collect

Reading + West Architects LLP  processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we may collect from is: 

  • Name
  • Personal/ Business Email
  • Personal/ Business Telephone Number
  • Mobile Telephone Number

We collect information in the below ways: 

  • over the phone
  • via VOIP services such as Skype
  • via email
  • in person

How We Use Your Personal Data (Legal Basis for Processing)

Reading + West Architects LLP  takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.  The purposes and reasons for processing your personal data are detailed below (please note that we may not provide you with all of the below services): 

  • We collect and store your personal data in order to provide you with Architectural and other design related services and to ensure that related invoices can be sent out to your preferred address
  • We may occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in your interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests, such as a specific improvement to our ongoing services or a change in our costs 

Your Rights

You have the right to access any personal information that Reading + West Architects LLP  processes about you and to request information about: 

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has been/will be disclosed
  • How long we intend to store your personal data forIf we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us and/or to exercise your data portability rights.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. 

Safeguarding Measures

Reading + West Architects LLP  takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data.

How Long We Keep Your Data

Reading + West Architects LLP  only ever retains personal information for as long as is necessary.Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent. 

Marketing

Occasionally, Reading + West Architects LLP  would like to contact you with information about services that we provide or improvements we are making to those services. If you consent to us using your contact details for these purposes, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options included within such communications or by contacting Reading + West Architects LLP  directly.

Lodging a Complaint

Reading + West Architects LLP  only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Reading + West Architects LLP 

Ian West 
The Studio
Cambridge Road
Kew 
TW9 3BS

ian@readingandwest.co.uk
+44 (0)20 08940 0700